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(Game Researcher)
Marc is a PhD candidate in Concordia University's department of communication studies in Montreal, Canada. Marc’s research focuses on toxicity in online games. He is driven to understand toxic phenomena in order to help create more positive conditions within games with the ultimate hope that we can produce more equitable and joyful play experiences for more people. He has published on the Steam marketplace and DOTA 2, and is a co-author of the upcoming Microstreaming on Twitch (under contract with MIT Press).
(Game Researcher)
Courtney is a Communication PhD student and game designer at Concordia University, Montreal, Canada. Her doctoral research concentrates on the process of meaning-making in games tackling serious themes and exploring this relationship between player and designer in her own critical game design process. Her previous research unpacked Blizzard’s approach to community moderation in Overwatch by investigating both developer and community inputs on forums. She is a member of the mLab, a space dedicated to developing innovative methods for studying games and game players and TAG (Technoculture Arts and Games).
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